Price List

Bring your computer and one of our trained technicians will examine your problem and make suggestions for repairs, optimizations, or upgrades! See below for our most recent pricing information. Be aware that some prices may have changed before we’ve had a chance to update our page, so always ask for our most current prices when you visit!

TASK

CHARGE

NOTES

PC CHECK-UPS, CLEAN-UPS, and TUNE-UPS

30 minute Consultation*

Free

Check security and performance and make recommendations

Virus Removal & Antivirus Update (per PC)

$75 (basic) $200 (advanced)

Discounts for multiple PCs; does not include OS reinstall

Software Customization (per PC)

$75

Discounts for multiple PCs; does not include OS reinstall

DATA BACKUP/TRANSFER, WINDOWS/SOFTWARE INSTALLATION, and HARD DRIVE REPLACEMENT

Data Backup/Restore/Transfer

$100

A hard drive wipe/reinstall requires both backup and restore. Removes your data but retains Windows and programs

Windows Installation or Reinstallation

$100

Includes download/installation of all drivers and updates. Includes data/settings transfer, drivers, and updates

Physical Hard Drive Installation/Replacement

$75

Does not include operating system, data transfer or optional settings changes

Software Installation (no downloads)

$75

Installation/update downloads not included

Securely Erase Drive

$50

Securely wipes everything from any type of drive

PC CLEANING, ASSEMBLY, AND MOTHERBOARD REPLACEMENTS

Desktop Physical Cleaning (inside & out)

Call For Quote

Thorough cleaning of case in interior of computer (extends its life)

Laptop Physical Cleaning (inside & out)

Call For Quote

Thorough cleaning of case in interior of computer (extends its life)

Desktop PC Assembly

Call For Quote

We assemble your parts; no OS/software install or BIOS configuration

Laptop Motherboard Replacement (w/config)

Call For Quote

If BIOS adjustments are required during MB replacement

Desktop Motherboard Replacement (w/o config)

Call For Quote

Does not include any BIOS configuration

Desktop Motherboard Replacement (w/config)

Call For Quote

If BIOS adjustments are required during MB replacement

HOURLY LABOR RATE, DIAGNOSTICS, AND RUSH SERVICE FEES

Hourly In-Shop Labor Rate

$75

1 Hour minimum, then billed in 30 minute increments

Hourly On Site Labor Rate

$75

Subsequent hours billed at $75 an hour in 30 minute increments

Diagnostic (minimum charge)

$50

This charge is waived if repair service is provided

Rush Service $75 per hour in store

$200 per hour on site

LAPTOP LABOR RATES

Laptop Power Jack Repair

Call For Quote

Includes replacement jack (if needed) and testing

Laptop Screen Repair

Call For Quote

Does not include the cost of the replacement screen

Laptop Keyboard Replacement

Call For Quote

Does not include the cost of the replacement keyboard

Laptop RAM Memory Installation #1

Call For Quote

When memory slot is externally accessible (includes testing)

Laptop RAM Memory Installation #2

Call For Quote

When memory is located under the keyboard (includes testing)

Laptop RAM Memory Installation #3

Call For Quote

When case disassembly is needed (includes testing)

Computer Pick Up /Drop Off Fees

$15 (over 50 miles)

In Wake, Harnett & Johnston Counties (Call For Others)

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